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- Terrazas del Rodeo
It has been a problem for a number of years with potential dangerous dogs within the community where the owners do not comply with the legislation. Both the administration and the president of the community have been informed about the situation long time ago, but they seem to have been avoiding to fulfill their duties to take action to solve the problem.
Besides that potential dangerous dogs must have a muzzle on and be on a lead, the owner also must have a license and a liability insurance that covers up to 175.000 EUR per claim in case of damage caused by the dog. It is important for any community to know that every owner of potential dangerous dogs within the community has a valid license and a liability insurance.
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Reports have come in indicating that several property owners have been experiencing trouble with the administration not replying to emails. The problem could be either a sending or a receiving issue.
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There seams to have been problem with the security during the nights recently. The security guard starts working 23.00 and there has been occasions when the security guard has arrived first a few hours after he/she should have started to work. At other occasions the security guard has been called during the middle of the night due to loud noise disturbing people's sleep, then the security guard seams to have been asleep and never have dealt with the issue. It's been suspected that the security guard answered the mobile phone from home instead of being at the community.
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Justice
The Defensor del Pueblo is the High Commissioner of Parliament responsible for defending citizens’ fundamental rights and civil liberties by monitoring the activity of the Administration and public authorities. Any citizen may request the intervention of the Defensor del Pueblo, which is free of charge, to investigate any alleged misconduct by public authorities and/or the agents thereof. The office of the Defensor del Pueblo can also intervene ex officio in cases that come to their attention without any complaint having been filed.
The European Ombudsman is an independent and impartial body that holds the EU’s institutions and agencies to account, and promotes good administration. The Ombudsman helps people, businesses, and organisations facing problems with the EU’s administration by investigating complaints about maladministration by EU institutions and bodies, as well as by proactively looking into broader systemic issues.